The following is a more complete
description of an Information Officer:
An Information Officer manages and develops the procurement, supply
As a Participant, I understand that I am expected to follow
the 13 guidelines:
1 Demonstrate respect for others, including their
sensitivities, rights, and sensibilities.
2 Speak gently and courteously, in person and
EMAIL, with Participants, and others.
3 Honor and support the efforts of fellow
4 Be patient and tolerant with others, including
Participants, donors, and suppliers.
5 Communicate honestly and tactfully with others.
6 Listen before speaking, speak in turn, and honor
others by allowing them to finish.
7 Ask questions for understanding, and offer
helpful suggestions instead of criticizing.
8 Recognize and acknowledge others for what they
do. We all bring different gifts.
9 Offer to do what I can -- and complete my
assignments. Communicate what I can and can't do.
10 Do my best work, especially so because I'm working for
the love of it.
11 Identify and avoid conflicts of interest and seek
advice from others if in doubt.
12 Leave my ego at the door -- team effort is what counts
here. Help others to use their gifts, and to grow.
13 Welcome people regardless of gender, race, origin,
handicap, sexual orientation, religion, and any other
characteristic not directly
related to the job at hand.
of information which may be provided internally or externally
and deal with electronic
information, especially online databases and internet resources, as
well as traditional library
materials. The role may also involve managing and exploiting
internally produced information
as well as sourcing and providing materials from outside
Information Officers can be found in a wide range of organizations,
including central and local
government, public libraries, the health service, education, media,
the financial and legal sectors
and NGOs (non-governmental organizations).
Typical work activities include:
The daily activities of Information Officers depend on the specific
needs and size of the organization
or unit in which they are working.
Identifying, selecting, ordering, managing and disseminating both
hard copy and electronic resources
for the organization's current and anticipated information needs;
classifying and storing information,
usually using special computer applications, for easy access and
retrieval; answering inquiries from
an immediate client group, and others; carrying out current
awareness or alerting services, which may
consist of the dissemination of information about additional
resources, and might also include a more
comprehensive service on relevant topics. This might
necessitate reading journals and reports, and then
selecting, summarizing and analyzing relevant items; analyzing
information with a view to repackaging it for
easy use by the user;conducting online and internet searching and
information retrieval in order both to
answer queries and to provide a more proactive dissemination
service; developing internal information
resources and networks (knowledge management), via intranet sites;
publicizing and marketing the service,
internally and externally; providing training and advice on the use
of electronic information services; writing
reports, publications and website content; providing user education
via leaflets, websites and tours of the
library/information room; supervising and training other information
staff; giving presentations and individual
consultations. Senior staff may also have budgetary